Key Performance
More- Earnings Score: N/A
- Momentum Score: 24
- True Yield: N/A
- Financial Health Score: N/A
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Latest Research & News
Freshworks announced the launch of Freddy AI Agent Studio within Freshservice at its Refresh 2026 conference. The new platform enables organizations to deploy custom or pre-built AI agents for service operations without coding, integrating with enterprise tools via Model Context Protocol Gateway. The announcement highlights a critical support gap where 47% of IT tickets are submitted outside business hours with delayed response times, positioning Freshworks' unified ServiceOps foundation as a solution for autonomous service execution at scale.
05/14/2026, 8:00 AM • GlobeNewswire
A Freshworks Executive Sold Over 32,000 Company Shares. Is the Stock a Buy or Sell?
Freshworks Chief Integrated Customer Growth Officer Mika Yamamoto sold 32,577 shares (~$275,000) on March 4, 2026, as part of a Rule 10b5-1 trading plan adopted in September 2025. The sale represents 2.81% of her holdings, and she retains over 1 million shares. Despite the stock trading below its 52-week high of $16.48, the analyst views Freshworks as a buy given its solid revenue growth (16% YoY), improved profitability, and attractive valuation metrics.
03/10/2026, 2:34 PM • The Motley Fool
Freshworks Falls 60% in a Year as $7.5 Million Sale Shrinks Stake to 3.1% of This Portfolio's Assets
Gagnon Securities sold 635,807 shares of Freshworks for $7.51 million, reducing its stake to 3.1% of portfolio assets. Despite the stock falling 60% over the past year, the company reported strong operational metrics with 16% revenue growth and improved profitability, suggesting the position trim reflects portfolio rebalancing rather than panic selling.
02/16/2026, 1:07 PM • The Motley Fool
Why Freshworks Stock Plummeted This Week
Freshworks stock fell 18.8% this week despite beating Q4 earnings and sales expectations. Investors reacted negatively to the company's forward guidance, which projected 14% annual revenue growth. The decline was amplified by broader market weakness in software stocks, with the S&P 500 down 1.4% and Nasdaq down 2.1% as investors become more cautious about growth-dependent valuations and potential AI-driven disruption.
02/15/2026, 7:14 PM • The Motley Fool
Why Freshworks Stock Is Plummeting Today
Freshworks stock plummeted 14.8% despite beating Q4 sales and earnings expectations. The decline was driven by disappointing forward guidance, with full-year adjusted EPS projected to decline significantly to $0.55-$0.57 from $0.66 last year, while revenue growth is expected to slow to around 14%. Investors have been assigning lower valuation multiples to software stocks, and the company's guidance wasn't strong enough to support bullish sentiment.
02/11/2026, 2:05 PM • The Motley Fool
Freshworks CFO Tyler Sloat purchased 171,615 shares worth $2 million, increasing his ownership by 17.6% during a period of stock price weakness, signaling potential confidence in the company's turnaround strategy.
11/17/2025, 5:27 PM • The Motley Fool
Freshworks to Announce Third Quarter 2025 Financial Results on November 5, 2025
Freshworks will announce its Q3 2025 financial results on November 5, 2025, hosting a live audio webcast at 2:00 p.m. Pacific Time to discuss financial performance and business highlights.
10/08/2025, 8:00 AM • GlobeNewswire
Salesforce Q2 Earnings Preview: Investors Demand a Comeback After Tough Year
Salesforce prepares to report Q2 earnings amid investor expectations for growth recovery, with key focus on Data Cloud and Agentforce performance after a challenging year of low growth and job reductions.
09/03/2025, 12:21 PM • Investing
Freshworks' COO and CFO Tyler Sloat will participate in a fireside chat at the Oppenheimer 28th Annual Technology, Internet & Communications Conference on August 11, 2025.
08/04/2025, 8:00 AM • GlobeNewswire
Peers
Statistics
MoreInformation as of 06/22/2026
Company Profile
Freshworks Inc., a software development company, provides software-as-a-service products in North America, Europe, the Middle East, Africa, the Asia Pacific, and internationally. The company's software-as-a-service solutions includes Customer Experience (CX) and Employee Experience (EX). Its Customer Experience products include Freshdesk Omni, an AI-powered omnichannel customer service solution that unifies customer interactions, support operations, and empowers agents to deliver exceptional experiences; Freshdesk, a ticketing and case management solution; Freshchat that provides agents with a modern conversational experience to proactively engage customers across digital messaging channels; Freshcaller, a cloud-based contact center solution for scalable voice operations; Freshsales, a sales CRM for pipeline management and deal closure solution; and Freshmarketer, a marketing automation platform designed to help businesses to attract, nurture, convert, and retain customers. The company's Employee Experience products include Freshservice, an IT and enterprise service management platform to AI agents to help employees resolve issues, make requests, and access information through conversational interfaces without requiring direct interaction with the service desk; Freshservice for Business Teams, which provides a unified employee service experience while ensuring the secure separation of departmental data; Device42 which provides IT discovery and dependency mapping solutions; and FireHydrant, a modern incident management platform that enables engineering and operations teams to manage the full incident lifecycle. In addition, it provides Freshworks platform, an AI-powered, enterprise-grade foundation that unifies customer experience and employee experience product lines. The company was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. Freshworks Inc. was incorporated in 2010 and is headquartered in San Mateo, California.